{"id":1823,"date":"2024-04-24T15:55:43","date_gmt":"2024-04-24T14:55:43","guid":{"rendered":"https:\/\/chaletmontesoro.com\/terms-and-conditions\/"},"modified":"2025-01-07T15:38:10","modified_gmt":"2025-01-07T15:38:10","slug":"terms-and-conditions","status":"publish","type":"page","link":"http:\/\/chaletmontesoro.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ desktop_visibility=”yes” medium_visibility=”yes” mobile_visibility=”yes” uncode_shortcode_id=”185145″][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″ uncode_shortcode_id=”121821″][vc_icon icon_image=”169″ uncode_shortcode_id=”129218″ link=”url:http%3A%2F%2Fchaletmontesoro.com%2F|title:Home|”][\/vc_icon][\/vc_column][vc_column width=”1\/2″][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”133048″][vc_column column_width_percent=”100″ position_vertical=”bottom” align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”165225″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”191397″ limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/4″ uncode_shortcode_id=”179268″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”3\/4″ uncode_shortcode_id=”608141″][vc_custom_heading text_size=”bigtext” text_weight=”400″ uncode_shortcode_id=”183774″]Terms and conditions.[\/vc_custom_heading][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”120492″][vc_column width=”1\/1″][vc_tabs vertical=”yes” border_100=”yes” uncode_shortcode_id=”163960″][vc_tab gutter_size=”2″ column_padding=”2″ title=”Legal notice” tab_id=”1713968848-1-41″ slug=”aviso”][vc_column_text uncode_shortcode_id=”174797″]<\/p>\n

Legal Notice<\/h2>\n

Accessing and browsing the website, or using its services, constitutes the express and full acceptance of each and every one of the General Conditions of Use outlined in this Legal Notice, including the General and Specific Conditions of Contracting, as well as the Privacy and Cookie Policy, regarding the purposes of processing the data you provide to us. Please, we recommend that you read them carefully. <\/p>\n

1. Holder<\/h3>\n

In compliance with Law 34\/2002, of July 11, on Services of the Information Society and Electronic Commerce, the identifying details of the owner of the Web Portal you are browsing are:
\nCarlos Andres Loaiza Martinez
\nCIF: 4376662
Email: info@chaletmontesoro.com<\/p>\n

2. Intellectual Property<\/h3>\n

Carlos Andres Loaiza Martinez is the owner and holds the corresponding license for the exploitation rights of the intellectual and industrial property of the Website. All content on the Website (including graphic design, source code, logos, text, graphics, illustrations, photographs, and other elements displayed, unless otherwise indicated) is the exclusive property of Carlos Andres Loaiza Martinez. Under no circumstances shall it be understood that the User’s access and browsing imply a waiver, transfer, license, or total or partial assignment of such rights by Carlos Andres Loaiza Martinez or any other rights related to the website and the services offered therein. It is also prohibited to modify, copy, reuse, exploit, reproduce, publicly communicate, make secondary or subsequent publications, upload files, send by mail, transmit, use, process, or distribute in any way all or part of the content included on the website for public or commercial purposes without the express written authorization of Carlos Andres Loaiza Martinez or, where applicable, the rights holder. The user acknowledges, therefore, that the reproduction, distribution, commercialization, transformation, or in general, any other form of exploitation, by any procedure, of all or part of the content on this website constitutes a violation of the intellectual and\/or industrial property rights of the website owner or the respective rights holder.<\/p>\n

3. Use of the website<\/h3>\n

The user agrees to use the website, its content, and services in compliance with current laws and this Legal Notice. Likewise, the user agrees not to use the website or the services provided through it for unlawful purposes or effects, contrary to this Legal Notice, harmful to the interests or rights of third parties, or in any way that may damage, disable, or impair the website or its services, or prevent other users from enjoying the website normally. Furthermore, the user expressly agrees not to destroy, alter, disable, or otherwise harm the data, programs, electronic documents, and other elements found on this website. The user commits not to obstruct other users\u2019 access to the service by means of excessive consumption of computing resources through which the website owner provides the service, nor to carry out actions that damage, interrupt, or cause errors in these systems. The user agrees not to introduce programs, viruses, macros, applets, ActiveX controls, or any other logical device or sequence of characters that may cause or be capable of causing any kind of alteration in the website owner\u2019s or third-party\u2019s computer systems. The user is responsible for the proper safekeeping and confidentiality of any identifiers and\/or passwords provided by the website and agrees not to share their use with third parties, either temporarily or permanently, nor to allow access to unauthorized persons. The user is liable for the improper use of the services by any unauthorized third party who employs a password due to the user\u2019s lack of diligence or loss of the password. Consequently, the user must immediately notify the website managers of any event that could allow the misuse of identifiers and\/or passwords, such as theft, loss, or unauthorized access, to proceed with their immediate cancellation. Until such events are reported, Carlos Andres Loaiza Martinez shall be exempt from any liability arising from the improper use of identifiers or passwords by unauthorized third parties.<\/p>\n

4. Website Functionality<\/h3>\n

Carlos Andres Loaiza Martinez disclaims all liability for any interference, omissions, interruptions, computer viruses, telephone malfunctions, or disconnections in the operational functioning of the electronic system caused by reasons beyond the control of the website owner. Additionally, Carlos Andres Loaiza Martinez disclaims any liability for delays or blockages in the operational functioning of this electronic system caused by deficiencies or overloads on telephone lines or the Internet, as well as for damages caused by third parties through unauthorized intrusions beyond the control of Carlos Andres Loaiza Martinez. Carlos Andres Loaiza Martinez reserves the right to temporarily suspend access to the website without prior notice for maintenance, repair, updates, or improvements.<\/p>\n

5. Liability regime<\/h3>\n

Carlos Andres Loaiza Martinez does not guarantee the legality, reliability, usefulness, truthfulness, or accuracy of the services or information provided by third parties through the website. The user is solely responsible for any violations they may commit or any harm they may cause through the improper use of the website. Carlos Andres Loaiza Martinez, its partners, group companies, collaborators, employees, and representatives are exempt from any liability that may arise from the user\u2019s actions. Carlos Andres Loaiza Martinez will make every reasonable effort to provide updated and accurate information on the website. However, the website owner does not guarantee the absence of errors, inaccuracies, or omissions in the content published by third parties accessible through this website. The user is solely responsible for any claim or legal action, judicial or extrajudicial, initiated by third parties against the website owner due to the user’s improper use of the website. In such cases, the user will bear all expenses, costs, and compensation requested from Carlos Andres Loaiza Martinez as a result of such claims or legal actions.<\/p>\n

6. Jurisdiction and applicable law<\/h3>\n

El presente Aviso Legal se regir\u00e1 e interpretar\u00e1 conforme a la legislaci\u00f3n espa\u00f1ola. Carlos Andres Loaiza Martinez y el usuario, con renuncia expresa a cualquier otro fuero que pudiera corresponderles, se someten a los Juzgados y Tribunales de la ciudad de Las Palmas de Gran Canaria, Las Palmas (Espa\u00f1a), salvo que la normativa aplicable seg\u00fan el caso impida a las partes someterse a un fuero espec\u00edfico.<\/p>\n

[\/vc_column_text][\/vc_tab][vc_tab gutter_size=”2″ column_padding=”2″ title=”Privacy policy” tab_id=”1713968848-2-30″][vc_column_text uncode_shortcode_id=”511361″]<\/p>\n

Privacy policy<\/h2>\n

The Privacy Policy is part of the General Terms and Conditions governing this Website.<\/p>\n

Who is responsible for processing your data?<\/strong><\/h3>\n

Carlos Andres Loaiza Martinez CIF: 4376662 Email: info@chaletmontesoro.com. You may contact us through any method to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you are registered and access your account or profile, you will be informed of any changes. If you belong to any of the following groups, please refer to the following information:<\/p>\n

Website or Email Contacts<\/h3>\n

What data do we collect through the Website?<\/strong><\/h4>\n

We may process your IP address, the operating system or browser you use, and even the duration of your visit, anonymously. If you provide data through the contact form, you will be identified to enable us to contact you if necessary.<\/p>\n

For what purposes will we process your personal data?<\/strong><\/h4>\n
    \n
  • To respond to your inquiries, requests, or petitions.<\/li>\n
  • To manage the requested service, respond to your inquiry, or process your request.<\/li>\n
  • Information through electronic means regarding your request.<\/li>\n
  • Commercial or event information through electronic means, provided that there is express authorization.<\/li>\n
  • To perform analysis and improvements on the Website, our products and services, and enhance our commercial strategy. <\/li>\n<\/ul>\n

    What is the legal basis for processing your data?<\/strong><\/h4>\n

    The acceptance and consent of the data subject: In cases where it is necessary to complete a form and click the submit button to make a request, doing so will imply that you have been informed and have expressly consented to the content of the clause attached to the form or acceptance of the privacy policy. All our forms include the * symbol for mandatory fields. If you do not fill in those fields, or do not check the privacy policy acceptance checkbox, the submission of information will not be allowed. It typically follows this formula: \u201c\u25a1 I have read and accept the Privacy Policy.\u201d<\/p>\n

    Newsletter Contacts<\/h3>\n

    What data do we collect through the newsletter?<\/strong><\/h4>\n

    On the website, you can subscribe to the Newsletter. If you provide an email address, it will be used to send you the newsletter. We will only store your email in our database and will send you periodic emails until you request to unsubscribe, or we stop sending emails. You will always have the option to unsubscribe in any communication.<\/p>\n

    For what purposes will we process your personal data?<\/strong><\/h4>\n
      \n
    • To manage the requested service.<\/li>\n
    • Information through electronic means regarding your request.<\/li>\n
    • Commercial or event information through electronic means, provided that there is express authorization.<\/li>\n
    • To perform analysis and improvements in email marketing, in order to enhance our commercial strategy.<\/li>\n<\/ul>\n

      What is the legal basis for processing your data?<\/strong><\/h4>\n

      La aceptaci\u00f3n y consentimiento del interesado: En aquellos casos donde se suscriba ser\u00e1 necesario aceptar un checkbox y clicar en el bot\u00f3n de enviar. Ello implicar\u00e1 necesariamente que ha sido informado y ha otorgado expresamente su consentimiento a la recepci\u00f3n del newsletter. Si no marca el checkbox de aceptaci\u00f3n de la pol\u00edtica de privacidad, no se permitir\u00e1 el env\u00edo de la informaci\u00f3n. Normalmente tiene la siguiente f\u00f3rmula: \u201c\u25a1 He le\u00eddo y acepto la Pol\u00edtica de privacidad.\u201d <\/p>\n

      Clients<\/h3>\n

      For what purposes will we process your personal data?<\/strong><\/h4>\n
        \n
      • Preparation of the budget and its follow-up through communications between both parties.<\/li>\n
      • Information through electronic means regarding your request.<\/li>\n
      • Commercial or event information through electronic means, provided that there is express authorization.<\/li>\n
      • To manage the administrative, communication, and logistical services carried out by the responsible party.<\/li>\n
      • Billing and declaration of the relevant taxes.<\/li>\n
      • To carry out the corresponding transactions.<\/li>\n
      • Control and collection management.<\/li>\n<\/ul>\n

        Quality surveys<\/h3>\n

        For what purposes will we process your personal data?<\/strong><\/h4>\n
          \n
        • Assess the level of quality in the provided service.<\/li>\n
        • Improve the services provided, in accordance with ISO compliance.<\/li>\n<\/ul>\n

          What is the legal basis for processing your data?<\/strong><\/h4>\n

          The legal basis is the explicit consent of the respondent.<\/p>\n

          Suppliers<\/h3>\n

          For what purposes will we process your personal data?<\/strong><\/h4>\n
            \n
          • Information through electronic means regarding your request.<\/li>\n
          • Commercial or event information through electronic means, provided that there is express authorization.<\/li>\n
          • To manage the administrative, communication, and logistical services carried out by the responsible party.<\/li>\n
          • Billing.<\/li>\n
          • To carry out the corresponding transactions.<\/li>\n
          • Billing and declaration of the relevant taxes.<\/li>\n
          • Control and collection management.<\/li>\n<\/ul>\n

            What is the legal basis for processing your data?<\/strong><\/h4>\n

            The legal basis is the acceptance of a contractual relationship, or in its absence, its execution for the fulfillment of a contract.<\/p>\n

            Social media contacts<\/h3>\n

            For what purposes will we process your personal data?<\/strong><\/h4>\n
              \n
            • To respond to your inquiries, requests, or petitions.<\/li>\n
            • To manage the requested service, respond to your inquiry, or process your request.<\/li>\n
            • To engage with you and build a community of followers.<\/li>\n<\/ul>\n

              What is the legal basis for processing your data?<\/strong><\/h4>\n

              The acceptance of a contractual relationship within the corresponding social network environment, in accordance with its Privacy Policies:<\/p>\n

                \n
              • Facebook http:\/\/www.facebook.com\/policy.php?ref=pf<\/li>\n
              • Instagram https:\/\/help.instagram.com\/155833707900388<\/li>\n
              • Twitter http:\/\/twitter.com\/privacy<\/li>\n
              • Linkedin http:\/\/www.linkedin.com\/legal\/privacy-policy?trk=hb_ft_priv<\/li>\n
              • Pinterest https:\/\/about.pinterest.com\/es\/privacy-policy<\/li>\n
              • Google y Youtube* http:\/\/www.google.com\/intl\/es\/policies\/privacy\/<\/li>\n<\/ul>\n

                For how long will we retain personal data?<\/strong><\/h4>\n

                We can only consult or delete your data in a restricted manner, as you have a specific profile. We will process your data as long as you allow us by following us, being friends, or clicking “like”, “follow”, or similar buttons. Any rectification of your data or restriction of information or posts must be done through the settings of your profile or user account on the respective social network. <\/p>\n

                Job Applicants<\/h3>\n

                For what purposes will we process your personal data?<\/strong><\/h4>\n
                  \n
                • Organization of selection processes for employee hiring.<\/li>\n
                • To schedule job interviews and evaluate your application.<\/li>\n
                • If you have given us your consent, we may share your information with partner or related companies, solely for the purpose of helping you find employment.<\/li>\n
                • For how long will we retain personal data?<\/li>\n
                • Additionally, we inform you that after one year from the receipt of your resume, we will proceed with its secure destruction.<\/li>\n<\/ul>\n

                  What is the legal basis for processing your data?<\/strong><\/h4>\n

                  The legal basis is your unequivocal consent when sending us your CV.<\/p>\n

                  \n

                  Do we include personal data of third parties?<\/strong><\/h4>\n<\/div>\n
                  \n
                  \n

                  No, as a general rule, we only process the data provided by the data subjects. If you provide us with third-party data, you must, prior to doing so, inform and obtain consent from those individuals, or otherwise, you exempt us from any responsibility for failing to comply with this requirement. <\/p>\n

                  What about data from minors?<\/strong><\/h4>\n

                  We do not process data from individuals under 14 years old without the consent of a parent, guardian, or legal tutor. Therefore, please refrain from providing such data if you are under this age, or, in the case of third parties, from providing data of individuals who are not of the specified age. Carlos Andres Loaiza Martinez is exempt from any responsibility for the failure to comply with this provision. <\/p>\n

                  Will we make communications through electronic means?<\/strong><\/h4>\n

                  Communications will only be made to manage your request, if it is one of the contact methods you have provided. If we send commercial communications, they will have been previously and expressly authorized by you.<\/p>\n

                  What security measures do we apply?<\/strong><\/h4>\n

                  You can rest assured: We have adopted an optimal level of protection for the personal data we handle, and we have implemented all the technical means and measures available to us according to the state of technology to prevent the loss, misuse, alteration, unauthorized access, and theft of personal data.<\/p>\n

                  To which recipients will your data be communicated?<\/strong><\/h4>\n

                  Your data will not be shared with third parties, except when required by law. Specifically, they will be communicated to the Spanish Tax Agency, banks, and financial entities for payment collection of the provided service or purchased product, as well as to the data processors necessary for executing the agreement. In the case of purchase or payment, if you choose any application, website, platform, bank card, or other online service, your data will be transferred to that platform or processed within its environment, always with the highest security. When instructed, the web development and maintenance company, or the hosting provider, will have access to our website. These companies will have signed a service agreement requiring them to maintain the same level of privacy as we do. Any international data transfer when using American applications will be subject to the Privacy Shield framework, which guarantees that American software companies comply with European data protection policies on privacy. <\/p>\n

                  What rights do you have?<\/strong><\/h4>\n

                  You have the right to: Know whether we are processing your data or not. Access your personal data. Request the correction of your data if it is inaccurate. Request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent given. Request the restriction of the processing of your data, in certain cases, in which case we will only retain the data according to current regulations.
                  \nPort your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new responsible party you designate. This is only valid in certain cases.
                  \nFile a complaint with the Spanish Data Protection Agency or the relevant control authority if you believe we have not properly addressed your request.
                  \nWithdraw consent for any processing for which you have given consent, at any time.
                  If you modify any data, we appreciate you informing us so we can keep it up to date.<\/p>\n

                  Would you like a form to exercise your rights?<\/strong><\/h4>\n

                  We have forms for exercising your rights, please request them by email, or if you prefer, you can use the ones provided by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or accompanied by a photocopy of your ID. If you are represented by someone, a copy of their ID must be included, or it can also be signed with their electronic signature. The forms can be submitted in person, sent by mail, or emailed to the address of the Responsible party provided at the beginning of this text.<\/p>\n

                  How long does it take for us to respond to your rights exercise request?<\/strong><\/h4>\n

                  It depends on the right, but at most within one month from your request, and up to two months if the matter is very complex. We will notify you if we need more time. <\/p>\n

                  Do we use cookies?<\/strong><\/h4>\n

                  If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.<\/p>\n

                  How long will we keep your personal data?<\/strong><\/h4>\n

                  Personal data will be kept for as long as you remain connected with us. Once you disengage, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions. The data processed will be kept as long as the aforementioned legal terms do not expire, if there is a legal obligation to maintain them, or if there is no such legal term, until the interested party requests their deletion or revokes the consent given. We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of products or services, to meet possible claims. <\/p>\n<\/div>\n<\/div>\n

                  [\/vc_column_text][\/vc_tab][vc_tab gutter_size=”2″ column_padding=”2″ title=”Cookies policy” tab_id=”1713969356240-2-10″][vc_column_text uncode_shortcode_id=”688712″]<\/p>\n

                  Cookies policy<\/h2>\n

                  This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of the Web. Accessing and browsing the site, or the use of its services, implies acceptance of the General Conditions set out in our Legal Notice (and therefore of the Privacy Policy and Cookies Policy). Please read them carefully. Thank you for choosing to visit us. We want your experience on the site to be the best possible, and for that reason we have written this Cookie Policy as transparently as possible. <\/p>\n

                  1. What is a Cookie?<\/h3>\n

                  Cookies are files containing small amounts of information that are downloaded to the user’s device used when visiting a website.Their main purpose is to recognize the user each time you access the Web and also allows us to improve the quality and usability of our website.Cookies are essential for the functioning of the Internet; they cannot damage the user’s computer \/ device and, if they are enabled in your browser settings, they help us to identify and resolve possible errors in the operation of the Web. <\/p>\n

                  2. Cookies type<\/h3>\n

                  There are different types of cookies.They all work in the same way, but have small differences: Session Cookies: Session cookies<\/strong> last only for the duration of your visit and are deleted when the browser is closed.Their main purpose is to identify the type of device, support the security of the website or its basic functionality. They do not contain personal information that would allow us to identify an individual. Persistent or Permanent Cookies<\/strong>: They are stored on the hard drive of the device and our website reads them every time you make a new visit to the Web; it has an expiration date or expiration determined, fulfilled which the cookie stops working. They allow us to identify your actions and preferences; analyze visits and help us understand how users reach our site and improve our services. Functionality Cookies<\/strong>: They allow the Web to remember decisions made by the user, such as your login or identifier. The information these cookies collect is anonymized (i.e., it does not contain your name, address, or other data). <\/p>\n

                  Third Party Cookies.<\/strong> Third-party cookies are cookies that are set by a website other than the one you are visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps). In addition, some advertising companies use this type of files to track your visits on each site on which they advertise. Analytical Cookies<\/strong>: These cookies are intended for periodic maintenance and to ensure the best performance and service to the user; collecting data on their activity. <\/p>\n

                  \n
                  \n
                  \n

                  3. Use of Cookies by the Web<\/h3>\n<\/div>\n
                  \n

                  By accessing the Web, you expressly agree that we can use this type of cookies on your devices. If you disable cookies, your navigation on the Web may not be optimal and some of the utilities available may not work properly. <\/p>\n<\/div>\n

                  \n

                  First party cookies<\/strong><\/p>\n

                  In order to recognize you and provide you with a better service, our site uses its own cookies (small text files that your browser stores). The advantages of accepting our cookies translate into time savings. They can also be used to recognize you between successive visits and thus adapt the content shown to you, to obtain information about the date and time of your last visit, to measure some traffic parameters within the site itself, and to estimate the number of visits made, so that we can focus and adjust services and promotions more effectively. No cookie allows us to contact your phone number, email address or any other means of contact. No cookie can extract information from your hard drive or steal personal information. <\/p>\n<\/div>\n<\/div>\n<\/div>\n

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                  ANALYTICAL COOKIES<\/p>\n\n\n\n
                  Name<\/th>\nPurpose<\/th>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n\n\n
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                  _utmd<\/th>\nThese Google Analytics cookies generate an anonymous user ID, which is used to remember how many times the user visits the website. It also records when was the first and last time you visited the web. It also calculates when a session has ended, user origin and keywords. <\/th>\n<\/tr>\n
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